The Ground Staff personnel are responsible for all ground activities of all Airline which has an extremely vital role in Airline and Airport operations. This course enables the student to get professional skills in ground handling tasks like ticketing, flight boarding, baggage scanning, airport maintenance and much more.
Course Covers: Persona management, Soft Skills, Principles of Aviation, Aviation Operations, Customer Service for Global Clientele, Resource Management at Airports, Load & Trim, Cargo & DGR, Flight Scheduling, Airport Ramp Management
Job Profiles: Guest Service Personnel, Guest Service Supervisor, Passenger Service Staff, Cargo Handling Staff.
Course Covers: Persona management, Soft Skills, Principles of Aviation, Aviation Operations, Customer Service for Global Clientele, Resource Management at Airports, Load & Trim, Cargo & DGR, Flight Scheduling, Airport Ramp Management
Job Profiles: Guest Service Personnel, Guest Service Supervisor, Passenger Service Staff, Cargo Handling Staff.