Dear Colleague,
To proceed against such workman, the aggrieved persons need to make written complaint giving date, time and what racist comments made. After this ,call the worker and confront him with the complaint and hear him out to know his story. Initially, if he is wrong, give mild verbal warning and advise him to refrain from repeating.
If he still continues with it, issue show cause notice, and take strict action after the domestic enquiry.
Regards,
Vinayak Nagarkar
HR- Consultant