PF Claim says "claim settled" - but ECS /NEFT was returned

I have applied online clime on 10th Aug'18 as per PF account Rs.30,000
same as approved by PF office got message " clime settled" this was on 21st AUG'18
after that 27th Aug'18 got SMS message with in three working days Clime amount has credit your bank account
Understand from Bank statement this amount is not yet credited
Yday i was chk my PF pass book then i came to know that ECS /NEFT was returned , I do not know why it was returned.
Request you to if possible kindly help in this

Hello there,
Please update bank details in your UAN account (KYC), some time neft will return back if any mistakes in name of the account or account number, so kindly update your bank details in PF account and apply again, also check the claim status now and after application

Sir /Madam, This is right way to again reclaim the pf while right account number. Is this possible?