UAN Portal - What we can do if employee lost his registered contact number?

Good evening all,

Can anyone clarify the following two points about the UAN Portal:

1. What should we do if an employee loses their registered contact number?
2. If we attempt to reset the password using KYC documents and encounter errors such as "your details do not match the available data," what steps should be taken in this scenario?
3. If details are updated incorrectly by the employer and the employee is unable to make changes on their own, what is the recommended course of action?

Thank you.

Since June 2015, guidelines have been issued to link Aadhaar with UAN and keep KYC and nomination updated. If the employer does not help, the employee can update the data through the member portal and upload documents. Try using your Aadhaar number or explain the exact error; it needs to be fixed by a joint declaration physical submission only.