Struggling to Create Job Descriptions for Diverse Roles in Our Company? Let's Discuss!

I work as a Corporate Manager in HR/IR with the dealer. Our workforce consists of around 80 employees. We have various designations including:

Sales:

- Trainee Engineer
- Engineer
- Marketing Officer
- Segment Manager (e.g., Industry, CBS, WTP, etc.)
- Area Manager
- Regional Manager (we have three branches - Pune, Thane, Goa)

Service:

- Technician
- Senior Technician
- Manager

Accounts:

- Executive
- Officer
- Manager

Purchase:

- Assistant

HR:

- Assistant

Commercial:

- Assistant/Executive

Our company is a dealer for one of the international pump companies, and the owner, my boss, wants job descriptions for all these categories. Kindly assist me with this.

Creating Job Descriptions Internally

Job descriptions for any unit have to come from within the organization. For example, to write a proper, adaptable, and expected role and job responsibilities, it can be done by a person who is the immediate manager to whom the employee will be reporting. Then, his peer group members, and last but not least, his immediate subordinate, about their expectations. You could ask the concerned employees individually to write the respective job descriptions as an exercise in a training session. Thereafter, if you compile all the information gathered, you will find the 'best, adaptable roles and responsibilities' for the particular staff.

This exercise needs to be done internally. No other firm's roles and responsibilities of staff can be made applicable or adaptable to that of your organization as the same would create a lot of barriers for the staff to perform in their present service conditions. I hope my response is clear to you. You may either do it in your training session or engage a trainer to prepare a draft based on a similar exercise and compilation of data.