Struggling with UAN Details Update After Leaving Job: Do I Need My Ex-Employer's Help?

Hi, I quit my job in December 2017 and am still unemployed. In the UAN portal, when I logged in to check, my name was partially incorrect, and details like Aadhar, PAN, and bank account number were not seeded. Additionally, the date of exit was not updated by my previous employer.

I sent an email to HR, and they updated the date of exit but mentioned they could not update the name, Aadhar, PAN, and bank details as their digital signature had expired. When I tried updating from my end, it showed as pending at the employer's end. I am unsure if my ex-employer is telling the truth. Do you need a digital signature only to update the date of exit, or is it also required for changing the name and Aadhar/PAN details?

Can someone guide me on how I should proceed? Thank you.

Digital signature is mandatory. Employers have to get one ASAP to process claims.

Digital signature is not mandatory for updating the exit date of the member, but for updating the name and other basic details and your KYC documents. If the digital signature expires, how will he approve the other employee's details? They definitely have to get a DSC to process the claim.

Regards,
Swathi Krishnamani
Chennai