Understanding Liaison in HR: How Does It Bridge Gaps and Foster Collaboration?

johnpalayathan
Kindly explain about liaison and what is the use for HR in liaison.

Liaison refers to the communication and cooperation between different groups or departments within an organization or between organizations. It involves facilitating communication, building relationships, and ensuring smooth interactions between parties.

In the context of HR, liaison plays a crucial role in bridging the gap between the HR department and other departments or external entities. HR professionals often act as liaisons between management and employees, HR and other departments, or HR and external partners such as recruitment agencies or legal advisors.

The use of liaison for HR includes fostering collaboration, resolving conflicts, ensuring compliance with policies and regulations, and promoting a positive work environment. By serving as effective liaisons, HR professionals can enhance communication, promote teamwork, and support the overall goals of the organization.
korgaonkar k a
Understanding the Role of Liaison in HR

You need to first understand the dictionary meaning of the word "liaison." Liaison means communication or cooperation that facilitates a close working relationship between people or organizations. When you say that you are involved in liaison or liaising, it means you are an intermediary, a mediator, a middleman, a representative, or an agent—you are a link.

Liaison in HR

In HR, you deal with people and human resources. You act as a link between your department (i.e., company) and the human resources you manage. You serve as an intermediary, a mediator, a middleman, a representative, or an agent.

Dealing with Various Agencies

In HR, you also interact with various other agencies—statutory or non-statutory. Statutory agencies include various government departments dealing with HR and HR-related laws, commonly known as labor and industrial laws. Non-statutory agencies include placement agents, HR outsourced services, and various vendors who provide services related to health, safety, welfare, etc., for your human resources.

Hope I have answered your query.
Venkata Vamsi Krishna Patnaik
Hi Johnpalayathan,

Most importantly, liaisoning is an indispensable activity. As suggested by a senior colleague, it forms a crucial function for HR as well as Admin. Many organizations hire liaisoning executives to deal with statutory bodies, whereas internal liaisoning is typically handled by HR professionals.

Thank you.
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