What is Liaison in Industries? What is the use for HR in Liaison?

Kindly explain about liaison and what is the use for HR in liaison.

Liaison refers to the communication and cooperation between different groups or departments within an organization or between organizations. It involves facilitating communication, building relationships, and ensuring smooth interactions between parties.

In the context of HR, liaison plays a crucial role in bridging the gap between the HR department and other departments or external entities. HR professionals often act as liaisons between management and employees, HR and other departments, or HR and external partners such as recruitment agencies or legal advisors.

The use of liaison for HR includes fostering collaboration, resolving conflicts, ensuring compliance with policies and regulations, and promoting a positive work environment. By serving as effective liaisons, HR professionals can enhance communication, promote teamwork, and support the overall goals of the organization.

You need to understand first the dictionary meaning of the word "liaison". Liaison means communication or cooperation that facilitates a close working relationship between people or organizations. When you say that you are into liaison or liaising, this means you are an intermediary, a mediator, a middleman, a representative, or an agent - you are a link.

Now, the question on liaison in HR. In HR, you deal with people and Human Resources. So, you are a link between your department (i.e., company) and the Human Resources you have. You act as an intermediary, a mediator, a middleman, a representative, or an agent.

In HR, you also deal with various other agencies - statutory or non-statutory. Statutory agencies include various government departments dealing with HR and HR-related laws, commonly known as Labour and Industrial Laws. Non-statutory agencies include placement agents, HR outsourced services, and various vendors who provide you services related to health, safety, welfare, etc., measures for your Human Resources.

Hope I have answered your query.

Thank you, sir, for your valuable information.

Hi Johnpalayathan,

Most importantly, liaisoning is an indispensable activity. As suggested by a senior colleague, it forms a crucial function for HR as well as Admin. Many organizations hire liaisoning executives to deal with statutory bodies, whereas internal liaisoning is typically handled by HR professionals.

Thank you.