EPF Member Portal - Name of the employee differs from PF Records and Aadhar

1. The employee's name differs from the PF records and Aadhar.
2. She (the employee) has forgotten her password to open the PF member portal and submit an online request for correction.
3. She has also lost her registered mobile SIM card.
4. The employer tried to help her but could not as it is asking for the Aadhar Number.
5. When he enters the Aadhar number, the remark shows a mismatch.
6. Until last month, we could get a new password and submit an online request for a change without being asked for the Aadhar Number.
7. Fed up with the never-ending story of problems with the EPF portal.
8. Requesting guidance or suggestions, please.

A request to PF has to be given for these changes; they will give an acknowledgment. But the problem does not end here. There is an option to change your mobile number, but it will ask you to link employee details to Aadhaar or PAN card, and again the name on PF and mobile number has to match, else the problem continues.

I think in the first case, the Aadhaar has to be linked to your new mobile and then linked to PF. But to link Aadhaar to a new mobile number, you should have either the old mobile number or again have a personal email address linked to your Aadhaar to get OTP. If both are missing, then you have no choice but to go to an Aadhaar center and get the new mobile number updated there.

I hope I could shed some light on the issue.

I have already submitted a request letter along with the necessary documents. I will try as suggested by you. Thanks for your suggestion.

Hi, there is an issue that the EPFO portal has stored the employees' names as [Last-First name]. In this case, he also has to send the name change joint correction form. (Aadhaar is already verified)

Dear All,

1. I need to change the establishment mail ID and contact details in the unified portal.
2. I tried and successfully obtained the OTP.
3. However, when I entered the OTP in the portal, it showed an error message stating "INVALID."
Can someone please guide me?

Thank you.