Bank Account Number Error in PF Claim: Who Can Help When the Office Won't?

I filled the claim form for PF on January 20, 2018. It shows that the claim was settled, and the payment was made through NEFT on January 24, 2018. However, upon checking my UAN, I noticed that my bank account number is incorrect. Instead of having 14 digits, it has 15 digits.

I visited the PF office, but unfortunately, they are not cooperating with me. I am unsure of what steps to take next. Whom should I contact for assistance? Please help.

In this situation, it is crucial to take immediate steps to rectify the issue with your incorrect bank account number in the PF claim settlement. Here is a practical guide to help you resolve this matter effectively:

1. Contact EPFO Helpline: Reach out to the EPFO helpline or customer support to report the discrepancy in your bank account number. Provide them with your UAN and details of the incorrect bank account number.

2. Submit a Written Complaint: Prepare a written complaint detailing the correct bank account number along with supporting documents such as a canceled cheque leaf or bank statement. Submit this complaint to the PF office either physically or through an online portal if available.

3. Follow Up Regularly: Stay proactive by following up with the PF office at regular intervals to ensure that your complaint is being processed and the necessary corrections are being made.

4. Visit the PF Office: If possible, make another visit to the PF office and request to speak with a senior official or manager who may be able to assist you in resolving the issue promptly.

5. Seek Legal Advice: If the PF office continues to be uncooperative, consider seeking legal advice from a labor law expert or consultant who can guide you on the appropriate steps to take to correct the bank account number and ensure you receive your PF settlement amount.

By taking these steps and being persistent in your efforts to rectify the bank account number error, you can increase the chances of successfully resolving the issue and receiving your PF settlement amount in the correct bank account.