Struggling with Biometric Tampering: How Do You Ensure Accurate Employee Attendance?

Hi, I am Satya, Manager HR, working for one of the MNC companies. We have more than 63 branches in different locations in Andhra Pradesh, Telangana, Tamil Nadu, Karnataka, and Gujarat. I am facing a lot of problems taking their attendance. We have installed Biometric Machines, but our employees are tampering with the machines. Can anyone help me with any other solutions or software in this regard?

What kind of tampering is going on?

Place a CCTV camera of high resolution focusing on the biometric machines.

Send a general circular about tampering and seek voluntary cooperation of all employees.

Biometric machines have a password for admin use only. Please make sure that yours is password-protected.

Dear Mr. Satya,

The biometric machine should be supported by a CCTV camera so that it works perfectly. If possible, place the biometric machine around the security guard sitting area and give the responsibility of monitoring to the security guard. Additionally, you can impose a penalty, such as deducting 3 leaves, if someone is found tampering with the biometric machine.

It is an admitted fact that employees will always tend to tamper with the attendance/biometric machines unless proper vigilance is there from the management side. As suggested by seniors, go for CCTV coverage, security vigilance, and placing notices that these acts would be viewed seriously. Through your site-specific managers, this would also yield some results.

Beyond that, you also need to track employees tampering and display their names periodically to create deterrence among the employees. Initially, this will change their attitude. Site managers/HODs need to be taken into confidence for the results. You also need to question them for any lapses so that control occurs.