Full and Final settlement issue - company paid me more than I served

I resigned from my last organization on 8th Oct and sent an email to my line manager, cc'ing the HR head, stating that I would serve a notice period of 16 days and work until 23rd Oct. However, they did not respond, and my online resignation request was also not accepted. Upon reaching the Head Office on 24th to submit my assets, no one was available to receive them. HR insisted that I serve until 6th Nov to complete a 30-day notice period, contrary to what is stated in my appointment letter which allows either serving a 30-day notice or paying the company.

On the same day, 8th Oct, I requested my line manager and HR to adjust my leaves with no response. A second attempt to discuss this with HR on 25th resulted in them agreeing to accept the assets but refusing to provide a relieving and experience letter. Consequently, I submitted my laptop and informed HR with an email, making my last day 25th Oct. On 27th, my line manager accepted my resignation, setting the last day as 6th Nov.

As of 9th Nov, I have received multiple emails indicating that my exit clearance form has been approved by the admin, IT, reporting manager, finance, and HR. I was also provided with a link to complete the exit clearance, which I promptly did. However, the Full and Final settlement calculations show my last working day as 6th Nov instead of 25th Oct, with payment being made until the former date.

Questions Regarding Resignation Process

I have the following questions:
1. Why am I being paid for days I did not work?
2. Will I receive my relieving letter and experience letter?
3. How should I address the excess payment issue?

I urgently seek guidance as they have requested a response before 18th Nov for confirmation, or else they will assume my acceptance.

Thank you.

Hi Vijay, it is suggested that you bring this to the notice of your HR Manager through mail or written communication, seeking clarification on Point No. 1. This way, you can ensure that you are safe from your end, and the ball is in their court.

Furthermore, if you have completed six months and are a confirmed employee, which you have not clarified to us, you are entitled to receive a relieving letter/experience letter subject to a proper resignation and handover of job responsibilities and company assets in your possession.

If they fail to provide you with a relieving letter/experience letter, please send an official email to HR stating that as per their records, you have worked with them, mentioning your designation and the actual period of employment. You can present a copy of this email to your new employer, stating all the facts.

Please contact me for any further clarification.

Best wishes,

Sumeet
M-[Phone Number Removed For Privacy-Reasons]

You are entitled to receive a relieving/work experience letter. Need not worry.