How Can I Merge Two Provident Fund Passbooks Under One UAN or Withdraw the Full Amount?

Good evening, I seek guidance regarding a situation with one of my employees. The employee has one UAN number, however, two passbooks are linked to this same UAN account. I would appreciate advice on how to merge these passbooks online, or alternatively, how to go about withdrawing the full amount.

To address the situation where two passbooks are linked to the same UAN account, you can follow these steps for resolution:

Merging Passbooks Online
1. Log in to the Unified Portal using the UAN and password.
2. Under the 'Manage' tab, select 'KYC' and verify that all details are accurate.
3. Contact your employer to ensure that the correct UAN is linked to your employee's account.
4. Fill out the UAN correction form if needed.
5. Once the correct UAN is linked, the passbooks should automatically merge.

Withdrawing Full Amount
1. If the passbooks cannot be merged online, the employee can withdraw the full amount by submitting a withdrawal claim.
2. Log in to the EPFO portal using the UAN and password.
3. Under the 'Online Services' tab, select 'Claim' and then 'Form-31' for partial withdrawal or 'Form-19' for complete withdrawal.
4. Fill out the required details and submit the claim online.
5. The EPFO will process the withdrawal request, and the amount will be credited to the employee's bank account.

It is advisable to ensure that all information is accurate and up to date to avoid any discrepancies or delays in the merging process or withdrawal.