How to Handle a Labor Contractor Refusing to Sign KYC Documents for PF Withdrawal?

Respected Seniors & Colleagues,

One of the ex-workers of our company wants to withdraw/partly withdraw (loan) from his PF account. I have given him the Composite Claim Form (AADHAR) as his Aadhar is linked to his UAN portal. He has filled up the form properly, signed it, and went to submit it to the PF office. However, they refused to accept it without the employer's attestation on the hard copy of the Aadhar card.

Now, in that worker's case, his employer is the labor contractor, and we have discontinued services of this labor contractor 7 months ago. The labor contractor is refusing to attest the KYC document, and our worker is facing difficulty in withdrawing money due to that.

I know that the employer (labor contractor in this case) is legally bound to sign the document irrespective of anything, but he is just not signing. What can be done in this case so that the labor contractor will sign the document? Alternatively, is there any other government official/authority who can attest the document, and which is also acceptable according to EPFO norms?

I request your answers on an urgent basis.

Thanks in advance,

Dear Harshavardhan,

As mentioned in your post, if Aadhar is linked to the PF account, then the individual can withdraw it online. Alternatively, if the Aadhar is not linked, the individual may fill out the Composite Claim Form (Non-Aadhar) and submit it to the PF office. However, the contractor's signature is compulsory on the form and KYC as well.

Another option is for the individual to submit the form directly to the PF office, stating that the contractor is not signing the form. In this case, the PF office will then send it directly to the contractor for his signature.

Kind regards,

Dear Manoj Sir,

Thank you for replying. However, the worker wishes to partially withdraw money from his PF account. Is partial withdrawal also available online?

The query itself is not clear. Is the employee still under the master roll of the contractor or not? If yes, then the contractor will handle it. If not, then a full withdrawal form should be submitted. Part encashment is possible only in case of completion of 5 years of contribution and still being employed and contributory to EPF.

As the person posting states that they are not availing the services of a contractor, how is the employee concerned with the query posting person?

Yes, through online, there is an option to withdraw a partial amount as well.

Dear Harshvardhan,

Please carefully read the reply from Mr. U.S. Sharma. Please seek assistance from someone and respond with your replies.

The EPF contributions of the employee are remitted to whose code number - the contractor whose service is discontinued, or to your code? Who is the employer as of today?

Thank you.