Stuck with a Month's Salary Deduction Due to Attendance Error – How Can I Resolve This?

Dear Sirs, I am working in a private limited company. Last year, my salary was stopped for a whole month. Actually, my online attendance was not updated due to some technical issues for which I requested my HR. When it was not updated, I sent them a reminder to do so. In reply, they issued me a Show Cause letter. I replied to the Show Cause well within the time frame. After that, they did not reply to me and just marked my whole month as LOP for September 2016.

I have requested them several times, but it has not been revoked, and it's been more than 10 months. What should I do and whom should I address the issue to for the release of my month's salary and reversal of the LOP? Meanwhile, I have properly marked my attendance in the manual register and reported to my office every day on time. I have replied to almost all the emails, SMSs, and WhatsApp messages during this time. Please help as it is affecting me in many ways.

Regards

In a situation where your salary has been stopped due to a non-update of online attendance despite your efforts to rectify the issue, it is important to take appropriate steps to address this matter effectively:

Contact HR Department:
Reach out to your HR department via email or in person to formally address the salary stoppage and LOP issue. Clearly explain the situation and provide evidence, such as your manual attendance records and communication with HR regarding the technical issue.

Seek Clarification:
Request a detailed explanation from HR regarding the reasons for not reversing the LOP and releasing your withheld salary. Seek clarity on the specific policies or procedures that led to this decision.

Refer to Company Policies:
Review your company's policies and procedures related to attendance, salary deductions, and dispute resolution. Ensure that you are familiar with the relevant guidelines that govern your situation.

Follow Up:
If HR does not respond promptly or provide a satisfactory resolution, consider escalating the matter to higher management or the appropriate grievance redressal authority within your organization.

Seek Legal Advice:
If necessary, consult with a legal expert or labor law advisor to understand your rights regarding salary payment, attendance, and unjustified deductions. They can provide guidance on potential legal actions or remedies available to you.

Document Everything:
Keep a record of all communication, including emails, messages, and any relevant documents related to the issue. This documentation will serve as evidence in case further action is required.

Remain Professional:
Maintain a professional and courteous tone in all your interactions with HR and management while addressing the matter. Clear communication and a factual approach can help in resolving the issue effectively.

By following these steps and seeking appropriate assistance, you can address the non-payment of salary due to the online attendance issue and work towards a resolution that is fair and in accordance with the relevant employment regulations.