Hello Ravisunil,
Sure, I'd be happy to help you identify the Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for the roles you mentioned in a US staffing company.
1) US IT Recruiter:
- KRA: Sourcing and recruiting IT professionals for US-based positions.
- KPIs:
- Number of positions filled within the standard time-to-hire.
- Quality of hires (measured by performance, tenure).
- Candidate satisfaction ratings.
2) Bench Sales Recruiter:
- KRA: Marketing bench consultants and getting them deployed on projects.
- KPIs:
- Number of consultants placed on projects within a certain timeframe.
- Revenue generated per consultant.
- Client satisfaction ratings.
3) Account Manager:
- KRA: Managing client relationships and ensuring client satisfaction.
- KPIs:
- Client retention rate.
- Client satisfaction score.
- Revenue generated from the managed accounts.
4) Business Development Manager (BDM):
- KRA: Identifying new business opportunities and expanding market presence.
- KPIs:
- Number of new clients acquired.
- Revenue generated from new accounts.
- Success rate of proposals or pitches.
Remember, these are just examples and may need to be further customized based on your company's specific requirements and business objectives.
Here's a simple step-by-step guide to doing that:
1. Identify the core responsibilities of each role.
2. Define the desired outcomes or results for each responsibility. These will be your KRAs.
3. Set measurable indicators (KPIs) that reflect the success or progress toward achieving each KRA.
4. Regularly review and update these KRAs and KPIs to ensure they remain relevant and aligned with your business goals.
Hope this helps! Let me know if you have any other questions.