Struggling with Employee Attendance and Punctuality? How to Set Up a System That Works

Hello Everyone, I am currently working as an admin manager in a Service Sector company. It's a flex printing company of XXX. I am newly appointed here, and there is no system in place.

Process for Setting Up the System

Could anyone please tell me the process for setting up the system? The problems are mentioned below:

1. Employees arrive at any time.
2. They do not provide any information regarding leave.
3. People do not punch in, and they do not fear repercussions regarding attendance because here, individuals receive full salary for late arrivals, early departures, and absences.

Kindly advise me on a system to address these issues.

Regards, Rashmi

It is very important to have a basic policy in place. As an HR professional, you should observe the areas that need improvement and then draft the policy to present it to your management.

Dear Rashmi, change management is very crucial and will definitely develop resistance. This resistance may cause attrition and affect productivity. You should be able to anticipate it and create a plan to face the resistance. As per your message, I understand that this has been followed by your employees for a long time.

1. Observe the causes. Try to get the history of action plans taken and their results in this regard.

2. Speak to middle managers and record their complaints.

3. Speak to top managers and get their opinions.

4. Develop a possible action plan and create a procedure.

5. Speak to your top management and get their approval.

6. Make sure that all managers and top management are backing your action.

7. Implement it and confidently face the resistance (please don't back off by pointing out or blaming managers and top management for actions - if they come to know, they won't back your future action plans).

PS: Try to implement the changes one by one. If you don't find any reciprocity support from other department managers and heads, it is better to postpone the action plan for the right time. Don't try to act smart or heroic without backing support, which may backfire on you.