Points To Be Considered While Choosing A Candidate???

Hi Friends,
I am working in a BPO as a HR Executive. I don't have any prior experience of this line. I am in first year of my graduation.
Well I just wanted to know that what are the basic things should be considered while taking interviews of any candidates for CCE position. Also, please suggest that what are the questions I should ask the candidates who are applying for the post of Team Leader.
Please suggest...

hi
Check this out and give me the feed back
Regards
Gops

hi
Check this also and give me the feed back, But this is already available in Cite HR
Regards
Gops