Struggling with Recruitment and Retention Metrics? Seeking Expert Guidance for My Report

Hi All,

I'm working as an HR Recruiter in a Healthcare BPO with a workforce of 90+. I need to submit a report related to Recruitment Metrics and Retention Metrics. Kindly guide me on this. Expecting support from the experts.

Thanks & Regards,
Jhansi

Recruiting Metrics

Look at the 17 most relevant recruiting metrics.

1. Time to fill
2. Time to hire
3. Source of hire
4. First-year attrition
5. Quality of hire
6. Hiring Manager satisfaction
7. Candidate job satisfaction
8. Applicants per opening
9. Selection ratio
10. Cost per hire
11. Candidate experience
12. Offer acceptance rate
13. % of open positions
14. Application completion rate
15. Recruitment funnel effectiveness
16. Sourcing channel effectiveness
17. Sourcing channel cost

Retention Metrics

1. Customer Churn
- Annual Churn Rate = (Number of Customers at Start of Year - Number of Customers at End of Year) / Number of Customers at Start of Year
2. Revenue Churn Rate
- Monthly Revenue Churn Rate = [(MRR at Start of Month - MRR at End of Month) - MRR in Upgrades during Month] / MRR at Start of Month
3. Existing Customer Revenue Growth Rate
- Monthly Revenue Growth Rate = (MRR at the End of Month - MRR at the Start of Month) / MRR at the Start of Month
4. Repeat Purchase Rate
- Repeat Purchase Rate = Number of Returning Customers / Number of Total Customers
5. Product Return Rate
- Product Return Rate = Number of Units Sold That Were Later Returned / Total Number of Units Sold
6. Days Sales Outstanding
- Annual Days Sales Outstanding = (Accounts Receivable / Annual Revenue) × 365 Days
7. Net Promoter Score
- Net Promoter Score = % of Promoters - % of Detractors

Key Recruitment Metrics for Talent Acquisition Leaders

It's important for talent acquisition leaders to be well-versed in some of the most common recruitment performance indicators. We've gathered eight of the best recruitment metrics, including how to calculate them:

1. Qualified Candidates
2. Time to Fill
3. Offer Acceptance Rate
4. Hires to Goal
5. Quality of Hire
6. Cost Per Hire
7. Diversity Hiring Metrics
8. Retention Rates

Key Retention Metrics You Need to Know

- Customer Churn Rate (CCR)
- Repeat Purchase Probability (RPP)
- Repeat Purchase Rate (RPR)
- Average Order Value (AOV)
- Profitability Per Order (PPO)
- Purchase Frequency (PF)
- Time Between Purchases (TBP)
- Customer Lifetime Value (CLV)
- Redemption Rate (RR)
- Customer Retention Rate (CRR)