KYC Approval Not Working In New EPFO Unified Portal

gkr100
Hi,
I am trying to approve the KYC of a new employee in the new unified portal of EPFO. I go to Member > Approvals and click on the Approve button and have the digital signature (DSC token) available and connected. I got a popup which says " This will open the utility for digitally signing the pdf. ..." and when I click on OK it shows "Approve Activity" but then redirects to https://www.java.com/en/download/win10.jsp
I already have the latest version of Java installed and updated on my computer. I also tried using different browsers.
Has anyone else faced the same issue or have a solution for this?
Thanks.
Glidor
unless the employer get his LIN verified at shram suvidha portal, it will not get active.
gkr100
Thanks, but we already had LIN. It looks like it was an issue with Java installation. It worked in a different browser after Java update.
garggaurav13
Can you please help with the version of JAVA with which this is working. I tried with a couple of versions but still this is not working.
gkr100
It worked for me using the latest version of Java - Version 8 update 121 using Internet Explorer 11 on Windows 10.
birendra_c
I have verified the KYC details of EPF members. But where do I find the approved KYC members in the new EPFO website, ie unifiedportal.epfindia.gov.in
Glidor
@birendra
approvals > approved >see all > and view the approved bulk kyc or individual kyc
hrd@vetaglobal.com
Even I am not able to approve my employees KYC, when i click approve it is redirecting to https://java.com/en/download/windows_xpi.jsp. Can anyone help me our through which browser we have to operate and what should be the java version for DSC approval
hrd@vetaglobal.com
Even I am not able to approve my employees KYC, when i click approve it is redirecting to https://java.com/en/download/windows_xpi.jsp. Can anyone help me out through which browser we have to operate and what should be the java version for DSC approval
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