Struggling with Missing DOJ on ECR Portal: How Can I Update KYC for Employees?

Dear Seniors,

I am unable to update KYC for many employees on the new unified ECR portal. When I try to upload it, it shows that the Date of Joining (DOJ) is missing, and you cannot upload KYC for this employee.

Sir, there is no option to update the Date of Joining for old employees. How can this be done? Can you suggest a solution?

Regards, Nishu

System Upgrade and Integration with Shram Suvidha Portal

The system is undergoing an upgrade and will take its own time to restore. ESIC and EPF portals are now being merged with the Shram Suvidha portal (unified). When the employer completes the formalities of verification on Shram Suvidha, all employees should be added there. At that time, all missing data, modifications, or alterations can be made.

With this site, both ESIC and EPF ECR can be filed in a single go. The site also maintains more than eight labor department returns. Therefore, there would be no hassle in filing each return on a separate portal.

EPF is UAN-based, and there is no scope to keep it idle. An employee has to get it transferred to his/her present active account; otherwise, it would be treated as "unclaimed" and would go to the welfare fund. One employee cannot hold more than one UAN.

Hi, we are also facing the same issue, unable to update missing details even now. KYC is not able to update. How should we take it further.

Till now, no option has been provided online to add missing details. It can only be done manually by writing a letter to the PF commissioner on the company letterhead regarding the addition of missing details of employees.

Download the employee missing details in the PF Portal @ How To Add Employee Missing Details Unified PF Portal

Dear Sir,

I am unable to update KYC for many employees on the new unified ECR portal. When I try to upload, it shows that some information (BOB, BOJ, Father's Name) is missing, and I cannot upload KYC for this employee.

Sir, there is no option to update missing details for employees. How can I do this? Can you suggest a solution?

Thank you.

To update the missing details, write a letter to EPFO, SRO, or RO. Make a full list and mention the missing details there. Check carefully with the Aadhaar data and PAN data. Submit the same to your PF office. They will update the same in approximately two weeks. Change of name is a separate procedure.

We are facing the same problem in PF. One employee who left our company on 02.01.2017; now we have to exit the same. However, I am not exiting this because this employee's date of birth is missing in the Unified portal.

According to the missing data, we have to send the data to the PF office, missing option-wise (i.e., DOB, DOJ, Father's name, Marital Status, Qualification, Gender, relation, etc.).

Please suggest to me.

Updating Employee Details on the ECR Portal

If the employee joins another organization, the new employer will update the records, which will also reflect in your login. If the employee opts to withdraw funds, the department will update any missing details before settling the claim.

Recently, we have encountered issues where the Date of Birth (DOB) or Date of Joining (DOJ) is missing or incorrect, particularly for employees with over 10 years of service. The department now requires the submission of the original Form 5 records or acknowledgment for updates. Alternatively, they will accept only two documents for correction: 1) a birth certificate issued by any government body, and 2) an education certificate where the name, DOB, and father's name are clearly mentioned.

Merely submitting a request by the employer for an update is not effective. If the data differs even slightly from what is maintained in their Form 9 records, the entire application is rejected.

Hi,

To the best of my knowledge, there is an option called "missing details" where a list of employees whose details are missing is shown. You can update through that. Alternatively, there is an Annexure available on the EPF website after the 21st of each month. Please download and fill in the missing details. Uploading it in the same format or submitting it to the respective EPF office will resolve the issue.