Essential Skills for HR Professionals
As an HR professional, you need to develop the following skills:
1. Verbal Communication Skills
Communication is a key people skill as you need to communicate clearly with employees. Misunderstandings should be avoided to maintain harmony, as they may harm industrial relations.
2. Drafting Skills
As an HR professional, you need to draft policies and procedures. Your drafting should be clear enough to avoid confusion among readers and should not lead to multiple interpretations of the language used in the policies. This clarity helps prevent industrial disputes.
3. Negotiating Skills
You may frequently receive demands from employees or unions. You should be able to bargain and negotiate settlements with them on matters of dispute.
4. Marketing Skills
You need to effectively communicate management's views and policies to your internal customers and vice versa.
5. Problem-Solving Skills
You don't need to find problems; they will find you. You need to develop conflict resolution skills and find solutions to problems.
6. Technology Skills
You should be conversant with the HR software in use.
Regards, Saikumar
HR & Labour Law Advisor