Struggling with HR and Accounts Tensions: How Can I Improve My Work and Relationships?

I am working with an IT company as an executive admin and HR. My role and responsibilities include preparing PF and ESIC sheets every month, creating various types of letters such as appointment, confirmation, and review, managing monthly attendance, bonuses, CUG issues, handling some director's personal work, and managing gratuity, among other tasks.

Unfortunately, I often make mistakes in letters and attendance, which leads to issues with the accounts department. There isn't a good relationship between HR and accounts in our company, and the accounts department always finds faults in our work.

This situation worries me, and I don't feel good during those times. I am seeking advice on how to gain attention and improve my work performance. Your help would be greatly appreciated.

Thank you.

To improve relations between the HR and accounts departments, consider the following steps:

1. Communication: Initiate open and clear communication channels between the HR and accounts teams. Regular meetings or discussions can help address misunderstandings and improve collaboration.

2. Training and Development: Invest in training programs for both departments to enhance skills related to payroll, documentation, and communication. This can reduce errors and build mutual respect.

3. Standard Operating Procedures (SOPs): Establish standardized procedures for preparing letters, managing attendance, and other tasks to ensure consistency and accuracy. Share these SOPs with the accounts team for transparency.

4. Feedback Mechanism: Implement a feedback system where the accounts department can provide constructive feedback on HR's work. This two-way feedback loop can help in identifying and rectifying errors promptly.

5. Cross-Departmental Projects: Encourage joint projects or initiatives that require collaboration between HR and accounts. Working together towards a common goal can foster teamwork and improve relationships.

6. Conflict Resolution: Address any existing conflicts or issues between the departments promptly. Mediation or HR intervention may be necessary to resolve conflicts and rebuild trust.

7. Recognition and Appreciation: Acknowledge and appreciate the efforts of both departments publicly. Recognizing achievements and contributions can boost morale and create a positive work environment.

By implementing these strategies, you can work towards enhancing the relationship between the HR and accounts departments, leading to improved efficiency and a more harmonious work environment.