Seeking Recommendations for Cross-Cultural Training to Help Doctors Connect with USA Peers

Cross-Cultural Difference/Sensitivity Training Program

I am looking for a Cross-Cultural Difference/Sensitivity Training Program for our organization. We are primarily in the healthcare division and are planning to organize a training session on this topic. Our target audience would be doctors. I kindly request you to suggest some good trainers and materials on various topics such as:

1. Interacting with USA doctors and physicians
2. Etiquette - social, dining, email presentations to your counterparts in the USA, etc.
3. Grooming
4. Living in the USA
5. Art of tipping, gifting, thank-you notes, etc.
6. Pedestrian rules in the USA
7. Understanding USA culture and business etiquette
8. Healthcare industry in the USA
9. Art of receiving feedback

Thank you for your assistance.

As an HR professional with expertise in cross-cultural training, I recommend the following steps to create an effective Cross-Cultural Sensitivity Training Program for healthcare professionals interacting with USA doctors:

1. Identify Training Needs: Conduct a needs assessment to understand the specific cultural challenges faced by your doctors when interacting with their American counterparts.

2. Select Experienced Trainers: Choose trainers with experience in cross-cultural communication and sensitivity training, preferably with a background in healthcare.

3. Customize Training Materials: Develop or source training materials that cover topics such as etiquette, grooming, living in the USA, cultural nuances, and healthcare industry practices.

4. Interactive Workshops: Organize interactive workshops focusing on practical scenarios to help doctors apply their learning in real-life situations.

5. Role-Playing Exercises: Include role-playing exercises to simulate cross-cultural interactions and provide feedback on effective communication strategies.

6. Cultural Immersion Activities: Incorporate activities that immerse participants in American culture to enhance their understanding and empathy towards their American colleagues.

7. Feedback Mechanism: Establish a feedback mechanism to gather insights from participants and continuously improve the training program.

8. Ongoing Support: Provide ongoing support and resources to reinforce learning and address any cultural challenges that may arise in the workplace.

By following these steps, you can create a comprehensive Cross-Cultural Sensitivity Training Program that equips healthcare professionals with the skills and knowledge to interact effectively with USA doctors and physicians.