EPFO has relaxed the provision requiring the Universal Account Number (UAN) for the settlement of claims like PF withdrawal for members who left before January 1, 2014. The decision to relax this condition was made to address the challenges faced by members not allotted UANs. Claim forms may now be accepted without UAN for members who left before January 1, 2014, and in exceptional cases based on merit. The objective of quoting UAN on claim forms was to reduce errors and facilitate legitimate claimants. UAN, linked with Aadhaar and bank accounts, streamlines the claim process. Members can activate and manage their UANs online, providing access to passbook details and facilitating easy transfer of PF claims when changing jobs.