Feeling Stuck Between BPO and IT: Is a Career Shift Worth It and What Should I Do Next?

Hi, I am really confused regarding my job as I have 2 years of experience in BPO and I am working as a senior executive. However, I am pursuing hardware and networking from Jetking, and it's about to finish. I am really confused if I should move into the IT industry or not, or what's the scope in networking. If I move into IT, what more do I need to do like MSc, etc., for higher positions? Besides, I am currently earning 17k from my current job, which I may not get initially in the IT industry because my experience will not be counted in IT. Please suggest the right way.

Considering your experience in BPO and your pursuit of hardware and networking, transitioning to the IT industry can be a promising move. To enhance your chances of securing higher positions in IT, here are some practical steps you can take:

1. Evaluate Your Skills: Assess your current skills in hardware and networking to identify any gaps that need to be filled for IT roles.
2. Certifications: Consider obtaining industry-recognized certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+ to strengthen your credentials.
3. Further Education: Pursuing a Master's degree in IT, such as an MSc in Information Technology, can provide you with advanced knowledge and open up opportunities for higher positions.
4. Networking: Actively participate in IT networking events, seminars, and online forums to expand your professional network and stay updated on industry trends.
5. Gain Practical Experience: Look for internships or entry-level positions in IT to gain hands-on experience and bridge the gap between your BPO background and the IT industry.
6. Salary Expectations: Be prepared for a potential initial salary adjustment when transitioning to IT, as your experience may not be directly transferable. Focus on the long-term career growth opportunities in the IT sector.

By combining your BPO experience with a solid foundation in hardware and networking, along with additional qualifications and networking efforts, you can position yourself effectively for a successful transition to the IT industry and aim for higher positions.