What Tough Client Feedback Taught Me About Improving Communication Skills as a Trainer

I've created a presentation about the lessons I've learned as a communication skills trainer. (It's attached to this post.) In case you're unable to download the presentation, you can read the text at the following location: <link no longer exists - removed>

I've included some harsh comments that clients have communicated to me over the years. The purpose of these comments is only to help us learn to be better communication skills trainers. I hope that other trainers will benefit from some of my insights.

Regards