Discover Unique Insights on Communication Skills: What's Inside This PPT?

The attached .ppt on Communication Skills contains content that is not typically covered in a Communication Skills .ppt.

Outline of the .ppt:

1. Description of what being a skilled communicator really means with a proper example
2. Description of precision in communication
3. An effective strategy for improving listening skills as well as concentration levels
4. Description of the link between behavior and communication
5. Description of the link between empathy and communication
6. Basic understanding of managing interactions with various people
7. Importance of self-empathy
8. Significance of apologizing
9. Anatomy of a sincere apology
10. Link between accuracy of information and communication
11. Link between honesty and communication
12. Link between time management, personal effectiveness, professionalism, and communication
13. Link between self-correction and communication
14. Dealing with manipulative and/or sly and deceptive people
15. Link between calmness in a crisis and communication
16. Advantages of being calm
17. Technique for remaining calm (general guidelines)
18. Importance of practicing even after the workshop
19. Link to Neutral Indian Accent practice videos

In case you are unable to download the .ppt for some reason, you could also access the same content on the following page... <link no longer exists - removed>

Please keep in mind that the .ppt has only 38 slides, so it contains information accordingly.

Thank you for your time and mind.

Regards,

Hi Just another trainer,

After going through your presentation, my view is that you are more than just another trainer! The communication about communication has been deftly handled, ensuring to cover maximum aspects. Perhaps feedback and paraphrasing could have also been covered in a slide each, unless I have missed them due to oversight.

Kudos to you,

V. Raghunathan

Hello, Monsieur V. Raghunathan,

Thank you for your kind words and your suggestion. You're right. I haven't covered "feedback" and "paraphrasing". I'll add the necessary content soon.

Thank you again,
~ just another trainer

Just another trainer. Nice presentation. Thanks for sharing. As learned member Mr. Raghunathan suggested, you can include 'feedback' and 'paraphrasing' as well. I also have a point to discuss. Body language is also considered one way of communication. If so, does it have any place in skillful communication? For example, many of us have experienced situations where people approach us and engage in irrelevant communication or topics we are not interested in. This can be quite discomforting, especially when we are busy with important tasks and struggle to express our discomfort, either due to fear of hurting others or fear of being criticized for a lack of empathy or being rude.

In such cases, can we effectively shorten the communication by using appropriate non-verbal body language, or should we opt for suitable verbal communication? Which approach is more skillful?

Regards, B. Saikumar HR & Labour Law Advisor

Thank you for your kind words. I do intend to incorporate the excellent feedback provided by Monsieur Raghunathan.

Body Language and Communication

As for your question, I have included a slide on the specific issue of body language. Essentially, I've said that if we become skilled enough to not communicate extra thoughts and/or words, there's an automatic positive effect on our body language and tone. Skilled communicators are self-aware. The more skilled we become, the more self-aware we become, and this self-awareness actually expresses itself in all dimensions of our lives.

Honesty in Communication

In the specific instance that you've mentioned, I would strongly advise against adopting 'non-verbal' communication to inform someone that you are busy. It's a much better idea to be honest and forthright, and it's possible to do so without being offensive. For example, you could say something like "I'm sorry for being abrupt, but I need to attend to something urgent right now. I'll try to catch up with you as soon as I can" or "I don't mean to be rude, but I really need to take care of something right now. I'll connect with you as soon as I'm done."

Hope this helps.

Regards,
just another trainer

Hello People,

In response to the feedback I received, I thought I'd go the extra mile and create two more presentations—one on paraphrasing and another on feedback—instead of just adding a couple of slides to the previous presentation. (The extra effort turned out to be a rather rewarding experience for me.)

They're attached to this post.

In case you face issues downloading the attached presentations, please visit the following links to view the content...
<link no longer exists - removed>
<link no longer exists - removed>

Regards,
just another trainer