How can we train telecallers for businesses regarding postpaid sales of cellular companies? What motivational steps should we take to help them achieve their individual targets? Please suggest some tips.
Apart from motivation, what telecallers and telemarketers in India need to be groomed in is etiquette and communication styles. This is the worst area in their attempt to connect for sale or promo, leading to instant dismissal by prospects. The conversation rate becomes abysmally low, not justifying the ROI on the callers.
If you are knowledgeable about any fact, resource or experience related to this topic - please add your views. For articles and copyrighted material please only cite the original source link. Each contribution will make this page a resource useful for everyone. Join To Contribute