As an HR executive facing challenges with downloading the Excel format for uploading KYC details from the EPFO portal, you can follow these steps to resolve the issue:
1. Log in to the EPFO portal using your credentials.
2. Navigate to the section specifically designated for KYC details upload.
3. Look for the option to download the Excel format for KYC details.
4. Click on the download link to obtain the Excel file.
5. Ensure that your system has the necessary software to open and edit Excel files.
6. If the download fails, try using a different browser or clearing your browser cache.
7. Once the Excel format is successfully downloaded, you can fill in the required KYC details.
8. Save the completed Excel file in a secure location on your device.
9. Finally, return to the EPFO portal and upload the filled Excel file with the KYC details.
By following these steps, you should be able to download the Excel format for uploading KYC details from the EPFO portal without any further issues.