Re: Hr Involvement - Ppt Download

Hi all,
I need to make a presentation on "The role of HR department in the call centre".
Kindly advise what all points can be added.
Thanks
Shelly

Hi Shelly,
As of " the Role of HR Dept. in Call center", covers Recruitment ,Staffing Selection, Attrition Management , Retention Policy, Recreation , Stress management, shift management, etc...
See, Call center People work for US/UK timings. So, they terribly disturb and seems feel them in separate world. Being HR in call center, you need to do some practice/ implement some of the cases , which have mentioned above.
Any comments... CiteHR friends please...
Regards,
Saravana
Executive - HR

Shelly,
This ppt might help you for preparing your presentation.
Use of proper clipart will add charm.
All the best.
Regards,
Nivi