Differentiating Your E-Grocery Business
Your venture is one among many. How does a customer differentiate? A customer is only interested in ordering, getting timely delivery, and receiving a price discount if possible. So, look for ways you can differentiate your business from other e-grocery retailers.
Probably, consider higher exposure in media, offering a higher discount if you can afford it, quicker delivery of items, and a wider range of items. Every suggestion has its own downsides and additional costs. Credit sales might be feasible for known and identified customers. Consider tying up with some cafes, hotels, etc.
All the best in your venture.