Employee Retention Challenges and Solutions
This problem has persisted in the recent past, and many organizations have suffered. It is the lack of attitude by the employees, who are often being wrongly guided by others willing to poach these employees for their own organizations. Additionally, the employees show little respect for their current jobs; they are enticed by higher salary benefits or offered higher authority based on their experience. In both cases, the recruiter is likely to suffer, as these employees demonstrate a propensity to jump to another job without considering their current role.
Furthermore, the present employer should focus on motivating employees and providing clear avenues for progress, which we often fail to do. Regarding your situation, it is advisable to make a firm decision: do not issue the experience certificate for the employee who failed to provide the required two months' notice. When contacted for verification, present the truth that the employee did not fulfill the notice period. Clearly communicate the terms and conditions to the employee, directing them to report for duty immediately. While maintaining professionalism and avoiding harassment, educate the employee on the importance of work attitude. When relieving the employee, do so with respect so that they remember your grace.
Best of luck, remember that we reap what we sow; if something is amiss, it will drive others away.
Regards