How a Story in My Training Session Transformed Customer Relations – What Can We Learn?

Hi all,

I am pleased to attach an interesting story in a PowerPoint presentation that I used during Customer Relations training.

Regards,
Vipul

Dear friend,

Very effective PowerPoint presentation. It shows what rapport building with customers is and what it can achieve.

Thanks, I'll use it in my training.

Vini

Hi dear friend,

I am an MBA student. I have a winter project on conducting training on the topic "Building Strong Customer Relationships" in a service company. I am a fresher. Can you help me out in any way on this topic? Basically, what all should I include in the module?

Hi Anand,

Recently, I attended a training programme on Customer Service. The facilitator of the programme was Mr. Dinesh Divekar. Instead of just skimming the surface of the subject, he delved into the root causes of customer complaints and provided valuable tips on how to turn customer complaints into compliments.

If you are considering training your staff on customer service, I highly recommend him as a facilitator. His contact number is 9900155394.

Best regards