How an Old Umbrella-Mender's Care Teaches Us the Value of Attention to Detail

kumaracme
One day, an old umbrella-mender was working on a broken and torn umbrella. He seemed to take unusual pains testing the cloth, carefully measuring and strongly sewing the covers. An old woman who was observing his involvement remarked, "You are unusually careful." "Yes," the man said without looking up, "I try to do good work." But the woman said, "Your customers will not know the difference until you are gone. Perhaps you expect to come back this way again someday." "No, I shall probably not come back," he said. "Then why are you so particular?" asked the woman. He said, "So that it will be easier for the person who follows me. If I put shoddy cloth or do bad work, my customers will find it out in a few weeks, and the next old umbrella-mender will get a cold shoulder."

Moral of the Story

In all walks of life, we leave a distinct trail as we move forward, and the more favorable trail we leave behind, the better it is for the person who follows us later. When a person who mends simple umbrellas can be so meticulous, why shouldn't we, especially those of us at the front end of the business?
If you are knowledgeable about any fact, resource or experience related to this topic - please add your views. For articles and copyrighted material please only cite the original source link. Each contribution will make this page a resource useful for everyone. Join To Contribute