Hai Anuradha,
In a small set up the management expects about employee engagement in a multitasking way,for instance managing HR & Admin Dept/ Admin & Secretarial section / Admin & Business Development / Accounts & Admin Dept. It depends upon what your management expects from you.
In case there is separate Reception/Front office management the company management expects him/her to maintain the employee timings it could in the soft copy in the computer or by card system or through the Bio matrix attached to computer and same has to be reported to the senior management in addition the receptionist has to perform the guest welfare management .
In a smaller segments the General Manager will be in the second line of senior management, involved in taking decisions of all the departments and address the issues related to each department separately to its HOD
The management in a smaller segments expects its staff/employees to be proactive
The HR in an organization is responsible for employee engagements like the office boys, who are hired to maintain the house keeping activities are always utilized for bank work from the Accounts Dept.
These are the few tips
Thanks