Hello Experts,
I am working with an IT company as independent HR. It is a small company having team of 40 employees in different IT technologies. We are not much strict towards our employees; just to retain them. We are managing them at our best level and providing equal opportunities to all the employees. But there are arising few issues from which I and management also not aware and the employees are discussing with their respective clients rather than discussing it with HR. Handling and solving these types of issues or grievances come into my area and they should discuss it with me. Please help me to find that where this problem arising.
Kindly provide any expert advice that how can I analyze those grievances and what approach I can follow that my employees come to me to discuss any problem.
I am working with an IT company as independent HR. It is a small company having team of 40 employees in different IT technologies. We are not much strict towards our employees; just to retain them. We are managing them at our best level and providing equal opportunities to all the employees. But there are arising few issues from which I and management also not aware and the employees are discussing with their respective clients rather than discussing it with HR. Handling and solving these types of issues or grievances come into my area and they should discuss it with me. Please help me to find that where this problem arising.
Kindly provide any expert advice that how can I analyze those grievances and what approach I can follow that my employees come to me to discuss any problem.