Strategies For HRD

ple help me finding these question:
i) Strategies for HRD
ii) HRD infrastructure & role of quality circle in HRD

Hai dipti..
As we move steadily into the millennium the need for human resources to become a strategic business partner for the organization is imperative. Organizations face a challenging economic climate, changing demographics, constant regulatory oversight, shifting employee values, and advancing technology all impacting the ability of organizations to compete and succeed in a global environment. HRD provides a variety of services designed to assist organizations in the ever-changing scope of the business environment.
Human Resource Audits
Employee Handbooks/Policy Manuals
Policy Manuals
Outsourcing of Human Resources
HRIS/HR Administration
Employment Law Compliance
Compensation Development and Management
Payroll Services
Broad Banding
Benefits Administration
Affirmative Action Programs
Cheers,
Hanuma

Quality circle........
It's a small group comprising of 6 to 12 employees doing similar work They meet together voluntarily on a regular basis for identifying improvements in their respective work areas.
Their aim to achieve and so also to sustain excellence towards mutual upliftment of employees as well as the organization.
The objectives of Quality Circles are multi-faced.
a) Change in Attitude.
-From "I don't care" to "I do care"
-Continuous improvement in quality of work life through humanization of work.
b) Self Development
-Bring out 'Hidden Potential' of people
-People get to learn additional skills.
c) Development of Team Spirit
-Individual Vs Team – "I could not do but we did it"
-Eliminate inter departmental conflicts.
d) Improved Organizational Culture
- Positive working environment.
-Total involvement of people at all levels.
-Higher motivational level.
Hanuma

HR is a vast field and there is no author which u can say is the guru of whole field. Anyways following are the books that can definitly help u. But ppl should keep in mind that these are the Academic Journals that can makes a difference.Anyways the list is as following:
1- HRM . 10th ed, by Michael Armstrong
2- Remuneration and Performance Management by Michael Armstron & Helen Murlis
3- Strategic Safari by Henry Mintzber, 2004/05
4- HRM: Theory & Practice by John Bratton & Jeff Gold, 4th ed, 2007
5- HRM (Australian Ed) by Kramar et al.
6- Strategic Marketing management by David Aaker, 8 ed, 2007
7- Org. Behaviour by Robbins et al, 4 ed, 2004