Hello All,
I am Shailesh here & I was working with a BPO since 9 months as an Associate for Transcription. I have been talking to HR, my Team Leader and Manager that I am not doing a job for which I am hired for and also regarding a shift change as I have a small 4 months old baby now. I have almost 8 years of International BPO experience on which I was hired with this company for transcription.
Issue 01 -
Before hiring they have a thing called "Boot Camp" which is for 7 days, and once the candidate completes it successfully, they hire him. In the boot camp the files provided were all English and now when I am an employee of this firm, since 3 months they are giving me regional language work which I am not satisfied with. I have been talking to the manager and Team Leader about this for about 3 months but I didn't receive a proper or reasonable answer. I even ask them for a shift change as I am consistently working in a same shift and there are other employees who are working in their desired shift for giving some reasons. My reasons were genuine but I didn't get any positive response from them.
Issue 02-
Due to this shift and my paternal responsibilities I had to take several leaves in these couple of months which even I feel is wrong however I decided to quit this job as I am doing a job which I've never done or it's out of my job profile which was explained at the time of interview.
- When I talked to them about leaving they are not accepting my resignation and told me to leave without getting a relieving and experience letter which is fine with me, but they are not accepting a resignation.
- At the time of interview they have taken my signatures on a service agreement which is for 2 years and it's printed on a green legal size paper and not any bond like Rs. 10,20 or 100 and they have also taken a blank dated cheque of Rs. 50,000 saying that it's just for the security purpose and they won't en cash it.
- As I didn't receive any positive thing from them I stopped going to office as it's not possible for me to go in that shift due to my own health issue. I receive a call from them to have a talk about why I am not attending an office for which I personally went and met HR and explained everything, on which they replied as " Remove the ID Card, and you can leave". I did it.
- Now they have sent me a letter by register post saying "Breach of Service Agreement" in which they have written that I need to pay them Rs. 50,000 as I am not coming to office.
- When I went to meet HR and I said I can join the firm back but asked them to change my work or shift, they denied as a reason I finally left them.
I didn’t even take the salary for the last month as I can’t go to office. They are threatening me that they will take a legal action against me. I am not in the position and I am not at all going to pay them a penny as my monthly salary was just Rs. 7000. If I work for them for 8 months, the total earning goes to Rs. 56,000 only. How can they ask me to pay Rs. 50,000?
- I request you to give me a proper guidance and steps that even I can initiate legally. They are harassing me now and I am mentally disturbed due to this.
Please guide and advice.
I am Shailesh here & I was working with a BPO since 9 months as an Associate for Transcription. I have been talking to HR, my Team Leader and Manager that I am not doing a job for which I am hired for and also regarding a shift change as I have a small 4 months old baby now. I have almost 8 years of International BPO experience on which I was hired with this company for transcription.
Issue 01 -
Before hiring they have a thing called "Boot Camp" which is for 7 days, and once the candidate completes it successfully, they hire him. In the boot camp the files provided were all English and now when I am an employee of this firm, since 3 months they are giving me regional language work which I am not satisfied with. I have been talking to the manager and Team Leader about this for about 3 months but I didn't receive a proper or reasonable answer. I even ask them for a shift change as I am consistently working in a same shift and there are other employees who are working in their desired shift for giving some reasons. My reasons were genuine but I didn't get any positive response from them.
Issue 02-
Due to this shift and my paternal responsibilities I had to take several leaves in these couple of months which even I feel is wrong however I decided to quit this job as I am doing a job which I've never done or it's out of my job profile which was explained at the time of interview.
- When I talked to them about leaving they are not accepting my resignation and told me to leave without getting a relieving and experience letter which is fine with me, but they are not accepting a resignation.
- At the time of interview they have taken my signatures on a service agreement which is for 2 years and it's printed on a green legal size paper and not any bond like Rs. 10,20 or 100 and they have also taken a blank dated cheque of Rs. 50,000 saying that it's just for the security purpose and they won't en cash it.
- As I didn't receive any positive thing from them I stopped going to office as it's not possible for me to go in that shift due to my own health issue. I receive a call from them to have a talk about why I am not attending an office for which I personally went and met HR and explained everything, on which they replied as " Remove the ID Card, and you can leave". I did it.
- Now they have sent me a letter by register post saying "Breach of Service Agreement" in which they have written that I need to pay them Rs. 50,000 as I am not coming to office.
- When I went to meet HR and I said I can join the firm back but asked them to change my work or shift, they denied as a reason I finally left them.
I didn’t even take the salary for the last month as I can’t go to office. They are threatening me that they will take a legal action against me. I am not in the position and I am not at all going to pay them a penny as my monthly salary was just Rs. 7000. If I work for them for 8 months, the total earning goes to Rs. 56,000 only. How can they ask me to pay Rs. 50,000?
- I request you to give me a proper guidance and steps that even I can initiate legally. They are harassing me now and I am mentally disturbed due to this.
Please guide and advice.