Absentisim In Ites Industry

Hi
I am doing a study on absenteeism in the ites industry especially call centers. Please help me on the major factors that lead to absenteeism ( No Call No Show ) and the remedies
you can also mail your replies to [Login to view]
Many thanks in advance
regards
narasimhan

Dear All,
please help me to make the process of Absenteesim follwoup in ITES INDUSTRY.
rEGARDS
SAMBASIVA rAO

Hi Narasimhan,
Major factors:-
Stress at work
Inability to get alongwith the superior officers
Personality mis-match of the person with the job
Failure of the organization to address the issues of the employees
Remedy
Employee survey
Indepth confidential interviews with selected employees
Training & Development & counseling
Cheers,
Rajat