In most organizations, there is a Certified Standing Order (CSO) applicable to the working class in that organization. In the absence of CSO, Model Standing Order (MSO) is followed. These provisions spell out the misconducts of major and minor nature, penalty to be imposed, treatment of the period of suspension, subsistence allowance provision, etc.
Some misconducts, which are minor in nature, attract minor penalties like - show cause, warning, recordable warning, stoppage of increment without cumulative effect, etc. But some misconduct like - theft, damage to the company's property or image, riotous behavior, deeds involving moral turpitude, bribery, tampering with records, etc. (details given in CSO/MSO) attract major penalties. Before imposing a major penalty, the following steps may be taken.
a) First of all, a written complaint must be obtained regarding misconduct from a responsible official/supervisor or any other co-workman duly signed/forwarded by the section manager or any superior.
b) After the receipt of a written complaint, a preliminary inquiry may be conducted. If a prima facie case exists, approval should be obtained from the Disciplinary Authority (DA) to initiate disciplinary action against the accused workman, or the show cause/charge sheet should be signed by DA, giving at least 03 days' time for an explanation. The accused workman can be put under suspension pending a detailed departmental inquiry.
c) If the explanation is not found satisfactory, a departmental inquiry is to be constituted, consisting of IO, Mgt. reptv., and the accused workman is to be allowed assistance of a co-worker of his choice. The inquiry will proceed, and findings on the charges framed as to whether the charges proved or not proved or partially proved. Based on the findings, a penalty (minor/major) is to be imposed by passing a reasoned order by DA.
d) If the workman is placed under suspension, normally, subsistence allowance is paid after the expiry of the 3rd day/10th day as per the provisions of the Standing Order being followed. After this period, subsistence allowance is paid at 50% of wages/salary (Basic+DA). This rate is to 75% if the inquiry proceedings and suspension continue beyond 21/30 days due to reasons not attributed to the accused workman and it is reduced to 25% if the proceedings are delayed due to reasons attributable to the accused workman. During the suspension period, the employee has to put in/get his/her attendance marked in a separate register kept for the purpose. He has to give a certificate of non-employment at any other place at a certain duration to make him/her eligible for the payment of subsistence allowance. Double employment is not allowed. If the accused workman is found guilty of misconduct, he is not paid any wages for the period except the subsistence allowance already paid, but if he/she is exonerated, full wages for the entire suspension period after the deduction of subsistence allowance already paid is payable.
Hope this will give a better view of dealing with such cases.
A word of caution: Suspension should be the last resort, and the gravity of misconduct should be so warranting suspension. Otherwise, HR personnel are a soft target for both - higher management, the workers, and their representing unions.
Best wishes,
AK Jain