How Can I Get My Experience Letter and Final Settlement from Eion Telecom?

I was working for Eion Telecom from July 2012. Eion is a group company of Ashkom Media India Pvt Ltd, located in Bhopal. Avaya was the client for Eion Telecom, and I was directly working from the client office, Avaya, in Bangalore.

During May 2014, Avaya informed me that they were not extending the contract with Eion, and the contract was until the end of June. Eion informed me that they could not keep me after that period. All of this information was conveyed over phone calls; no official communication or email was sent regarding this. So, I started searching for other opportunities in Bangalore.

On the last working day at Avaya, i.e., June 30, 2014, I completed all release formalities and handed back all assets to them. I did not have any assets from Eion Telecom.

On July 1st, I asked for an experience letter and final settlement. I was informed that I would not be given either since I had not submitted my resignation to Eion.

I needed those documents to join a new company, so I was concerned and sent my resignation on July 2, 2014, by email. More than a month has passed since then, and I have only received a relieving letter from Eion stating that my last working day was June 30, 2014. However, this letter does not mention the duration I worked at Eion.

I have asked them several times for the experience letter and final settlement, which includes the salary for the month of June 2014. I am worried about this because any company in my field has a background verification process, and these documents are mandatory for that.

If anybody can guide me on this, I will be very grateful.

It is essential to address this situation promptly to obtain the necessary documents for your new job. Firstly, review your employment contract to understand the terms and conditions regarding resignation and final settlement. If there are no specific clauses about notice period or document issuance, you can refer to labor laws in India, specifically the Industrial Employment (Standing Orders) Act, 1946, which outlines the obligations of employers in providing experience letters and settlements.

Here are steps you can take to resolve this issue:
1. Send a Formal Request: Draft a formal email to your previous employer requesting the experience letter, final settlement, and salary details for June 2014. Clearly outline the importance of these documents for your new job.

2. Follow Up: If there is no response within a reasonable timeframe, follow up with a polite reminder. Persistence can sometimes expedite the process.

3. Seek Legal Advice: If your employer continues to delay or deny providing the necessary documents, consider seeking legal advice. Labor laws protect employees' rights, and legal intervention may be necessary in such cases.

4. Contact HR: Reach out to the HR department of Eion Telecom and explain your situation. HR professionals are typically well-versed in labor laws and employee rights, and they may help facilitate the issuance of the required documents.

5. Document Everything: Keep records of all communication with your previous employer regarding this matter. This documentation can be valuable if legal action is required.

6. Consider Alternative Verification: If obtaining the documents directly from Eion Telecom proves challenging, explore alternative methods of verifying your employment, such as contacting former colleagues who can vouch for your work experience.

By taking these steps and being persistent yet professional in your approach, you increase the likelihood of receiving the necessary documents to support your new job application.