How Can an Ex-Employee Satisfaction Survey Help Improve Our Workplace?

Hi all,

Our company has introduced an ex-employee satisfaction survey to find new ways to make the company a better workplace and to retain its existing employees. We have developed this form for this purpose.

Do let me know what you think about the same.

Regards,
Dixita

Dixita!

First of all, it is a nice draft for those who are separating from the organization. Now I have some questions on your posting:

1) How will you analyze it? Have you planned something?
2) What is the frequency and timing of presenting and discussing the outcomes of the survey with top management?
3) Who are the steering committee members who will resolve any major issues, if any?

You may add on 100 such questions, but in case you do not strive to implement the outcomes of the survey, the entire exercise will be futile. However, good initiative.

Thanks,
Pradipta

A very good attempt. Yes, employees will be more likely to put down on paper what they might not have liked to discuss in person, so comments will be franker and more relevant. However, you must follow up and make sure, as best you can, that the form is filled in by the ex-employee within a week of resigning. Also, as Predipta said, work out a policy that will let you discuss the comments made with the supervisor directly involved and get his counter comments also. Make a separate file of these forms and mark the trends which appear - if there are certain areas that are constantly being highlighted, take it up with your superiors and the relevant supervisory staff to see how matters could be improved. Jeroo

I agree, Pradipta. Fortunately, I am also working on a project regarding ex-employee surveys. Dixita, could you please provide more information on how to conduct and analyze the results of the survey, as well as how to communicate the findings within the organization for further improvement?

Please forward the information to kamble.sushant@yahoo.co.in.