In the present case, it is the service that the company is buying, and it is not like the driver alone is doing it for the company and the company is paying for the work done by the employee (driver). That is why I have also written that if the arrangement was to hire a bus and fill the fuel and pay the crew their wages, there would have been an employer-employee relationship, and CLRA would have been applicable. Here it is like we hire a taxi or rickshaw and pay for the service. We are actually buying their service (since the product they sell is not tangible, we refer to it as a service), and the relationship we have with the service providers, the travel agency, is just like a buyer and seller.
Regards,
Madhu.T.K