Seeking Guidance on Employee Conflict Resolution
Today, two of our employees, one from Quality and another from Dispatch, had a furious fight with each other. Initially, they were discussing normally regarding the red-tag area. Then it transformed into abusing each other. Suddenly, the Quality person started the fight by slapping the Dispatch guy, and in reaction, the Dispatch guy also threw a component towards the Quality person, causing a little bleeding near the neck of the Quality person.
Decision-Making on Disciplinary Actions
What should be my decision in this case?
1) Should I penalize the person who started the physical assault by slapping?
2) Should I penalize the person who reacted by throwing the iron component towards the other?
3) Should I penalize both of them for this misconduct?
Most importantly, what should be the penalty for each of them? If suspension, then how many days for each? If termination, then to whom?
Today, two of our employees, one from Quality and another from Dispatch, had a furious fight with each other. Initially, they were discussing normally regarding the red-tag area. Then it transformed into abusing each other. Suddenly, the Quality person started the fight by slapping the Dispatch guy, and in reaction, the Dispatch guy also threw a component towards the Quality person, causing a little bleeding near the neck of the Quality person.
Decision-Making on Disciplinary Actions
What should be my decision in this case?
1) Should I penalize the person who started the physical assault by slapping?
2) Should I penalize the person who reacted by throwing the iron component towards the other?
3) Should I penalize both of them for this misconduct?
Most importantly, what should be the penalty for each of them? If suspension, then how many days for each? If termination, then to whom?