Seeking Suggestions for a New Job Title to Replace "Collection Officer" Without Using "Collection"

We have an executive who holds the designation of Collection Officer. This individual is responsible for collecting cheques and invoices from our clients. We are looking to change his designation by eliminating the use of the word "collection." After careful consideration, we have decided on the designation of Officer - Credit Control. We are open to suggestions for alternative designations.

Would you consider naming the designation as Client Relationship Officer/Manager? It would look good on the visiting card and would redefine his role in a positive way, inspiring him to look beyond collecting cheques and understanding the issues at the client's end that can be resolved by your firm. In fact, a designation such as CRM will give him future opportunities to grow beyond collecting cheques.

I wait to hear from our experts on this. Wish you all the best!

Regards

Collections is not a dirty word to ignore. How about Executive-Collections? Let the designation define the role as well.

Regards,
Mathi

Alternative Designation Suggestion

The designation "Officer - Commercial" may suit your needs.