Hello Dear,
Your Problem with this employee is not unique. We sometimes find that an employee does not fit into a role for various reasons.
These could be as follows: : Recommended Action
Competency: Not having Capability Training for the competence
Attitude : No proper attitude for the job : Coaching & Counselling
Not understanding Role Requirement : Briefing on Role Expectations
Not Motivated enough : Finding the underlying grievance & addressing it
Impact of Personal Problems on Job: Finding out & helping him address it.
Action Plan:
The First Action, in this case has to be calling the person by Superior & Explaining to him in specific terms about his Performance & Behavior on the job, which is impacting the organization heavily.
In the process Try to assess, as to why he is doing this. What could be the underlying cause. If he understand his behviour & assures to correct it immediately, please provide him with all the necessary help in terms of Regular feedback, Counseling etc. so that he remains on track in his performance. He could also be sent for behavioral Training Program.
If all this has been done, Inspite of the best efforts, the person is not likely to change his Behavior then, He could be shifted out of the job & given an alternate job where his strengths could be utilized better.
& New Person could be hired to mange the sales portfolio.
However, he must be taken into confidence before, you decide anything against him. The fisrt effort should always be to make sure, he fits into the job, second one fits into another job suiting his strenths, & finally & the last action should be to release him with adequate Notice Period & Due compensation for him to look out for alternative action.
Please Note that Whatever, you do to him, It is a message for other employees as well. If you send out a strong negative message to one employee, all other employees are also likely to be impacted by the negative signal for employees, however, If you be positive & try to help him in every possible way, you are going this message to all your employees, Therefore, Be very careful in deciding which is the best option for your organization.
Regards,
Sateesh Chandra