How Can We Effectively Train New Managers with a One-Day Session? Seeking Advice and Resources

Hi All, We recently promoted a number of employees to managerial roles. In the past, this would not be accompanied by necessary training interventions to prepare and equip them for their new roles. However, we have now decided to formalize this by assessing their needs and designing a one-day session to train them on a few basics of being a manager. I am not sure if there already exists content on this site/forum that I can customize or edit to suit my needs, but any help would be greatly appreciated.

Thanks,
Chike

When employees at the Operations level are moved to the Managerial level, the biggest problem they face is getting things done with others and using the right way of communication to express themselves. So ideally, the following topics would help them settle into their new role:

- Importance of teamwork, appreciating the strengths and weaknesses of individual members in the team, and helping them synergize with each other.
- Assertive Communication - with Customers and team members.
- Decision-making skills - even if they don't have to make decisions, they should at least be able to weigh the pros and cons before presenting them to the seniors.
- Presentation skills, especially to Senior Management and Customers.
- A little exposure to MIS and how they can showcase their team's work in the right light using numbers.
- Customer Relationship Management.

Hope this helps!

Regards,
Narmadha