I am currently trying to set up a performance management structure for an organization I just joined that is into internet service provision.
I would like help in drawing up the KRAs and KPIs for the following roles:
1. Sales
2. Customer Care/ Call Center
3. Marketing
4. Finance
I would like help in drawing up the KRAs and KPIs for the following roles:
1. Sales
2. Customer Care/ Call Center
3. Marketing
4. Finance