Feeling Stuck in Recruitment? Seeking Guidance on Transitioning to Talent Acquisition or Training in HR

Hi all, I just joined as an HR recruiter; it's only been 15 days. I haven't done an MBA but plan to pursue one. I am an engineering graduate.  I come from a BPO background. I have 5 years of work experience in a BPO for an international voice process.

I am not really happy as of now with recruitment as it's a typical calling profile. I came into the HR field for a profile change and career growth. My manager demands me to be aggressive (as it's an important aspect of recruitment). I come from a BPO profile where we were taught to be very polite, soft-spoken, and empathizing.

Thus, I am also very soft-spoken and polite. My strength is my communication and politeness, which I think can be utilized well in a different field of HR. (Finally, we all are humans; I can't be rude.)

Career Aspirations in HR

I want to grow in the HR field, either in training and development or talent acquisition, as I feel I can give my best and enjoy my work as well. I am not aware of what these fields entail, though I have read some articles on the Internet about them.

Can someone guide me so that it can help me get into core HR and the above specializations?

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Career Path in HR: Leveraging Soft Skills

The traits of being polite, communicative, and empathetic are essential in any profile, more so in HR, and it is commendable that you possess them. With these strengths, you can excel in training people in soft skills, though be wary that your career in training and development may become one-dimensional and limited.

Steps to Pursue a Career in HR Training

To pursue a career in training within HR, where areas are as diverse as standard operating procedures, payroll management, or performance management, you must acquire knowledge and skills specific to those roles through hands-on experience. Thus, consider securing an HR role in a business organization with strong HR practices.

Educational Qualifications for HR Careers

Considering the current trend in HR job recruitment by reputable brands, having relevant qualifications in HR, such as an MBA or a PG diploma from a recognized institute, is crucial. Being based in Mumbai, you can explore pursuing a part-time executive MBA program offered by Mumbai University without interrupting your current job. Additionally, short-term diploma courses in HR offered by institutions like Welingkar Institute could be beneficial. Evaluate the options based on your convenience and suitability.

Regards,
B. Saikumar
HR & Labour Law Advisor

I am not really sure what your manager means by being 'aggressive'. It's always an advantage—like B. Saikumar mentioned—to be polite and soft-spoken in any and every field. But this is not to be mistaken as 'docile' and 'weak-kneed'. One can be polite and yet firm in speech and action. I suggest speaking to your manager one-on-one about what he expects from you, and then you can calibrate your responses.

And, as B. Saikumar mentioned, begin to focus on doing your MBA. This will be a must at some point in your HR career. So handle it when you aren't under pressure to do it.

All the best.

Regards,
TS