Hi Niyati,
I am a new member and have been tasked with designing the performance appraisal format, including forms, at an international KPO. The challenge I am facing is that my boss wants the appraisal format and forms to deviate from the usual ones. We have performance reports of the agents, and he wants the questionnaire to be based on that report.
I am seeking assistance with this task. Your help is greatly appreciated.
Thanks & Regards, Niyati Joshi
I am a new member and have been tasked with designing the performance appraisal format, including forms, at an international KPO. The challenge I am facing is that my boss wants the appraisal format and forms to deviate from the usual ones. We have performance reports of the agents, and he wants the questionnaire to be based on that report.
I am seeking assistance with this task. Your help is greatly appreciated.
Thanks & Regards, Niyati Joshi